Shipping FAQ

When it comes to shipping, we strive to provide you with accurate estimates for both dispatch and transit times. For non-painted parts, our dispatch time typically ranges between 2 to 4 business days, ensuring that your order is processed and prepared for shipment within this timeframe. However, for painted parts, we require a bit more time, usually around 5 to 10 business days, as the painting process requires additional care and attention.

Once your order is dispatched and leaves our facility, the transit time will vary depending on the size and nature of the items you've purchased. For regular-sized items such as mirrors and lights, you can expect a transit time of approximately 5 to 10 days. However, for larger parts like fenders, bumpers, and hoods, the transit time may extend to around 10 to 15 days. Please note that these estimates are subject to change based on factors such as the shipping carrier's efficiency and any unforeseen circumstances during transit.

It is important to mention that we do not ship any orders throughout the weekend or on Federal holidays. This is to ensure that your package is not left unattended for an extended period, minimizing the risk of damage or loss. We prioritize the safety and timely delivery of your orders, and thus, our shipping operations align with regular business days.

We understand that waiting for your order can be an anxious time, and we appreciate your patience. Rest assured, our team is dedicated to processing and shipping your items as quickly and efficiently as possible, while maintaining the highest standards of quality and care.

If you have any further questions or concerns regarding shipping or any other aspect of your order, please do not hesitate to reach out to our customer support team. We are here to assist you and provide you with the most accurate and up-to-date information regarding your shipment.

If you find yourself in a situation where you have received the wrong part, don't worry, as we are here to assist you. Our utmost priority is to ensure that the correct part reaches you, but occasionally, mistakes can occur. We sincerely apologize for any inconvenience caused.

To rectify this situation, we kindly request you to reach out to us promptly. By contacting our customer service team, we can initiate the process of resolving the issue efficiently. Our dedicated representatives will guide you through the necessary steps to return the incorrect part and receive the correct one.

We understand that returning an item can be a hassle, which is why we aim to make the process as smooth as possible for you. Our team will provide you with all the necessary details regarding the return process, ensuring that you have a clear understanding of what needs to be done.

Rest assured, once we receive the incorrect part back from you, we will expedite the shipment of the correct part to you. We value your satisfaction and want to make sure that you have the right component in your possession as soon as possible.

At our company, we strive for excellence in customer service, and we appreciate your understanding in this matter. We are committed to rectifying any mistakes promptly and ensuring that you are completely satisfied with our products and services.

If you have any further questions or concerns, please do not hesitate to contact us. Our knowledgeable team is here to assist you every step of the way. Thank you for your cooperation, and we look forward to resolving this issue to your utmost satisfaction.

At our company, we strive to ensure that every order is accurately fulfilled and that the right part is promptly shipped to you. However, it's important to acknowledge that despite our best efforts, mistakes can occur occasionally. In such rare instances where you receive an incorrect part, we kindly request that you reach out to us without delay. By contacting us immediately, we can swiftly rectify the situation by arranging for the correct part to be shipped to you as soon as the wrong one is returned.

We understand that receiving an incorrect part can be frustrating and inconvenient, and we sincerely apologize for any inconvenience caused. Our dedicated customer service team is here to assist you throughout the return process and provide you with all the necessary details. They will guide you through the steps required to return the incorrect part and ensure that you receive the correct one in a timely manner.

We value your satisfaction as our customer, and we are committed to resolving any issues that may arise. Our goal is to make the return process as seamless and hassle-free as possible for you. Therefore, we encourage you to get in touch with us, so we can address your concerns promptly and efficiently.

In addition to our commitment to resolving any issues, we continuously work on improving our internal processes to minimize the occurrence of mistakes. We invest in training our staff, implementing quality control measures, and utilizing advanced technology to enhance accuracy in our order fulfillment. By doing so, we aim to provide you with a consistently reliable and dependable service.

We appreciate your understanding and cooperation in these rare instances, and we assure you that we will go above and beyond to rectify any errors. Your satisfaction is our top priority, and we look forward to assisting you with any concerns you may have.